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Privacy Policy

Last updated: January 2026

Proteck SAS ("ProteckTech", "we", "our", "us") is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.protecktech.com, engage with our services, or communicate with us.

This policy is designed to be clear, practical, and aligned with applicable data protection laws, including the USA, UK GDPR and EU GDPR, where relevant.

1. Information We Collect

We may collect and process the following categories of information:

a. Information You Provide Directly

  • Name
  • Email address
  • Company name
  • Job title
  • Phone number
  • Information submitted via contact forms or email correspondence

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited and time spent on the site
  • Referral source

This information is collected through cookies and similar technologies.

2. How We Use Your Information

We use personal data to:

  • Respond to enquiries and contact requests
  • Provide and improve our services
  • Maintain website performance and security
  • Understand how visitors interact with our website
  • Comply with legal and regulatory obligations

We do not sell personal data.

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract or pre-contractual steps
  • Legitimate interests (such as improving our website and services)
  • Legal or regulatory obligations

4. Cookies and Analytics

ProteckTech uses Google Analytics 4 (GA4) to understand how visitors use our website and to improve content, usability, and performance.

GA4 may collect:

  • Anonymised IP information
  • Usage and interaction data
  • Device and browser information

This data is processed in aggregate form and is not used to identify individual users.

You can manage or disable cookies through your browser settings. Disabling cookies may impact certain website features.

5. Data Sharing and Third Parties

We may share personal data with trusted third-party service providers who support our operations, including:

  • Website hosting and infrastructure providers
  • Analytics providers (e.g. Google Analytics)

Personal data submitted through website forms is stored securely in our backend systems and databases.

All third-party providers are required to protect personal data and use it only for purposes specified by ProteckTech.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

While we take reasonable steps to protect data, no internet transmission is entirely secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time

Requests can be made using the contact details below.

9. International Data Transfers

ProteckTech operates internationally, including Latin America, Europe, and the United States.

Where personal data is transferred outside the UK or EU, appropriate safeguards are applied, such as standard contractual clauses, in line with applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites. ProteckTech is not responsible for the privacy practices or content of external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

ProteckTech Ltd

Registered Address: Proteck SAS, Calle 22A Sur 46-23, Envigado, Colombia
Email: contact@protecktech.com
Website: www.protecktech.com

AI Usage Notice

ProteckTech does not use customer or website data to train artificial intelligence or machine learning models.

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